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Welcome to the 6th annual Critical Control Room Congress. The event is designed to meet the needs and interests of multi-agency and cross-sector control room professionals. It is the only event that covers all aspects of Critical Control Room development – focussing in particular on Processes, Technology, Environment, Design and People.

NEW TOPICS for 2015! You told us that you’d like to hear more on how improving ergonomics can help you drive operational efficiency. Control Room design and ergonomics have been included in the agenda this year: building best practise for the work environment; creating maximum operator comfort and alertness to minimise human error and other essential topics will be discussed in detail at CCR 2015.

CCR gets more interactive for 2015! Delegates will be able to take part in 5 panel discussions, including Oxford Style debates on Social Media, Speaker Hosted Lunch Tables on the 2nd of December, a Live Polling Session throughout the congress and many more.

1-1 meetings

Introducing new topics in 2015:

Improving Ergonomics To Drive Operational Efficiency
• Improving Work Environment To Enhance Service Delivery
• Delivering Effective Control Room Operations: Planning Approaches And Strategies
• Developing A Consolidation Strategy For Critical Control Rooms
• Technology Underpinning The Operations And Capability Of Critical Control Rooms
• How Control Rooms Can Benefit From The Cloud: Assessing The Challenges And Opportunities
Improving Ergonomics To Drive Operational Efficiency
• Improving Work Environment To Enhance Service Delivery
• Managing Increasing Amounts Of Data From Different Sources

 

Previous Speakers

Tómas Gíslason

Deputy CEO

112 Neydarlinan

Mirko Masi

Manager – Mobile Communications Unit

Abertis Telecom

Robin Davis

Management Consultant

Actica Consulting

Bert Brugghemans

Fire Chief

Antwerp Fire Service

Kurt Verachtert

CAD Program Manager at FedPol

ASTRID

Marcelo Do Nascimento Martins

Project Manager- Large Event Security Secretariat

Brazilian Ministry Of Justice

Sue Lampard

President

British APCO

Chris Dreyfus

Chief Inspector - Head of Force Control Room (London)

British Transport Police

Rossano Giachino

Control Centre Manager

CERN

Jamie Orr

Fire Control Project Officer

CFOA National Resilience

Joanne Stibbards

Fire Control Programme Manager

CFOA National Resilience

Julia Mähonen

Process Manager

Estonian Emergency Response Centre

Bob De Decke

Commissioner

Federal Police, Belgium

Aapo Koski

Product Owner, Insta Response

Insta DefSec Oy

Peter Goulding

Public Safety Specialist

Motorola Solutions

Christof Constantin Chwojka

CEO

Notruf Niederösterreich

Kurt Verachtert

CAD Program Manager

NV ASTRID

Sven Franke

Chief Inspector

Police Authority of Oldenburg - Federal State Niedersachsen

Hans Broere

Project Leader

Realtime Intelligence Center-project

Per Ove Poven

Chief Inspector

Stockholm County Police

Phil Kidner

CEO

TCCA

Peter Prater

Chair

TCCA Control Room Group

Hannu Aronsson

Chair – Applications WG

TETRA & Critical Communications Association

Bob De Decke

Commissioner

Federal Police, Belgium

Per Ove Poven

Chief Inspector

Stockholm County Police

Peter Goulding

Public Safety Specialist

Motorola Solutions

Robin Davis

Management Consultant

Actica Consulting

Mirko Masi

Manager – Mobile Communications Unit

Abertis Telecom

Joanne Stibbards

Fire Control Programme Manager

CFOA National Resilience

Phil Kidner

CEO

TCCA

Bert Brugghemans

Fire Chief

Antwerp Fire Service

Hannu Aronsson

Chair – Applications WG

TETRA & Critical Communications Association

Sven Franke

Chief Inspector

Police Authority of Oldenburg - Federal State Niedersachsen

It was such a great great great event, high level content and participants, very well prepared and delivered.

Sven Franke, Project Leader EP26a Subscriber Management System

Speaking Enquiries

Anna Rys Tel: +44 207017 4436

Sponsorship & Exhibition Enquiries

Thomas McCormick Tel: +44 (20) 701 77146

Marketing Enquiries

Natalie Stewart Tel: +44 (0)20 7017 6772

Delegate Registration

Customer Services Tel: +44 (0)20 7017 7878